FINCLUSIVO Store
Device Protection

Warranty Status Check

Verify the authenticity and remaining warranty of your FINCLUSIVO Store device using your serial number or registered phone number.

Please enter your device details above to view status.

Serial Number Location

You can find your serial number on the bottom of your laptop or in the system settings about section.

Standard Coverage

Our warranty covers hardware defects, screen issues, and battery failure under normal usage conditions.

Lifetime Support

Even after warranty expiry, FINCLUSIVO Store customers can request continued technical support.

Goods once sold are not re-accepted. Refer to our terms and conditions below:
Terms & Conditions
  1. Proof of Purchase: Please retain your receipt as proof of purchase for any warranty or support claims.
  2. Warranty Coverage:
    • Refurbished/Used Devices: Software - 6 months warranty; Hardware - 3 months limited warranty.
    • New Devices: 12 months manufacturer warranty.
    • Battery: 1 month limited warranty (battery performance may reduce over time).
  3. Warranty Exclusions: This warranty does not cover accidental damage, liquid/water damage, power surges, physical damage, normal wear and tear, or accessories such as chargers, keyboards, screens, and storage drives.
  4. Returns & Exchanges: All products are tested before delivery. Once accepted, goods are not eligible for return. However, any issue reported within 24 hours of delivery will be assessed.
  5. Warranty Conditions: Warranty will be void if the warranty seal/sticker is removed, tampered with, or if repairs are done by unauthorized persons.